The manual aims at providing a reflection of Montagu Community Living's committment to contemporary and quality service provision while creating a valuable resource concerning the organisation of the service.
The Montagu Community Living Policy and Procedure Working Party reviewed the manual in 2002. However, original development of the manual included contributions from the residents and a working party comprising of the Manager, Co-ordinaotrs, staff representatives from each house and a representative from the Board of Management. Acknowledgements also need to be directed towards the organisations of Family Planning Tasmania, Star Tasmania, Sunlea Team, Tagari Lia ( now Nexus) and Disability Services whose assistance and reference during the creation of the manual was invaluable.
While primarily written for the staff of Montagu Community Living, the contents of the document are available for any interested party upon request.
Table of Contents
Emergency Contact List
Introduction
- Philosophy
- Organisation Flow Chart
Policy Development and Review
- Review of Policies and Procedures
Staff Administration
- Position Descriptions
- Award Entitlements
- Counselling and Discipline
- Discrimination and Harassment
- Staff Information
- Fixed-term and Temporary Contracts
- Contacting Staff Members
- Staff Meetings
- Performance Review and Development
- Staff Training
- Rosters
- Hours Worked
- On-Shift Breaks
- Giving away a shift
- Shift Changes
- Other Employment
- Use of Mobile Phones
- Recording Key worker Hours
- Duty of Care
- Debriefing
- Recruitment and Selection
Resident Information
- Entry/Exit
- Personal Possessions
- Aversive, Restrictive and Intrusive Treatment Practices
- Practices
- Checklist
- Definitions
- Aversive Treatment Practices/Punishment
- Intrusive Practices
- Least Restrictive Alternative
- Dignity of Risk
- Emergency Situations
- Abuse Reporting
- Supporting socially appropriate behaviour
- Supporting Resident Outings
- Supporting Residents on Holiday
- Management of Physical Violence by Residents
- Personal Relationships & Sexuality
- Visiting with family and friends
- Services Visiting the House
- Residents Visiting Staff Homes
- Closing over Christmas
Confidentiality
- Privacy
Communication
Grievances
- Grievances for Residents, Staff and Families
Incident Reporting
- Incident Report Form versus Behaviour Analysis Form
- Behaviour Analysis Reporting
- Behaviour Analysis Form
Household Information
- Grocery Shopping
- Storage of Food
- Maintenance of Property
- Security
Financial Management
- Organisational Financial Management
- Resident Financial Management
Motor Vehicles
- Use of Organisational Vehicles
- Use of Own Vehicles During Work Hours
Occupational Health and Safety
- Procedure for election of OH&S Representatives at each house
- Communicable Diseases
- How Communicable Diseases are Transmitted
- Preventing the Spread of Infection and Infectious Diseases
- Storage and Handling of Cleaning Products
- Cleaning and Maintenance of Equipment
- Personal Protective Equipment
- "Never Give a Bug an Even Break"
- Hepatitis A & B
- Manual Handling
- Hazard Reporting
- Hazard Report Form
- Contractors Visitors Book
- Footwear
- Smoking
Environmental Policy
Medication
Emergency Situations
- Epilepsy
- Diabetes
- Missing Resident
- Resident Medical Emergency
- Staff Medical Emergency
- Flow Chart: Death of a Resident
- Emergency Evacuation
Board of Management
- Procedure for when a vacancy exists on the Board
